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Privacy Policy

Last updated: November 12, 2026

This Privacy Policy explains how Zen Marketing LLC (“ZenCare”, “we”, “us”) collects, uses and shares information when you visit zencare.is or buy from us.

Information we collect

  • Information you give us: name, email, phone, billing and shipping addresses, order details, account login, and messages you send to support.
  • Payment information: card payments are processed by our payment processor (WooPayments, powered by Stripe). We do not store full card numbers on our servers.
  • Automatic information: IP address, browser and device type, pages viewed, and cookies needed for the cart, checkout, login and site security.

How we use information

  • To process, ship and support your orders, including sending order and shipping emails.
  • To prevent fraud and keep the site secure.
  • To answer questions and handle returns.
  • To send marketing emails only if you opt in. You can unsubscribe at any time.
  • To meet legal, tax and accounting obligations.

How we share information

We share information only with service providers who help us run the store, such as our payment processor, shipping carriers, website hosting provider and email provider, and when required by law. We do not sell your personal information and we do not share it for cross-context behavioral advertising.

Cookies

We use cookies required for the cart, checkout and account features. You can block cookies in your browser, but parts of the store may not work.

Data retention

We keep order records for as long as needed for tax and accounting purposes, generally 7 years. You can ask us to delete other account information at any time.

Your rights

Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of certain processing. To make a request, email support@zencare.is. We will verify your request and respond within 45 days. We will not discriminate against you for exercising your rights.

Children

Our store is not directed to children under 13, and we do not knowingly collect their information.

Security

We use HTTPS encryption across the site and rely on PCI-compliant payment processing. No system is completely secure, but we work to protect your information.

Changes

We may update this policy. The date at the top shows when it was last changed.

Contact

Zen Marketing LLC
306 N Main St Ste 4 PMB 140, Rochester, NH 03867
support@zencare.is